Terms & Conditions
By booking our cleaning services or using our website, you agree to the following Terms & Conditions. Please read them carefully
Definitions
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Client: You—the individual or entity requesting cleaning services.
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Company / We: [Your Client’s Business Name], providing the cleaning services.
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Service: Cleaning services as agreed upon between the Client and Company.
Agreement & Acceptance
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Placing a booking via our website, phone, or email constitutes acceptance of these Terms & Conditions.
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Any modifications must be confirmed in writing by a Company representative.
Effective: 9/9/2025
Services & Scheduling
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Services may be one-off or on a recurring schedule—please confirm the date, time, and frequency during booking.
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We strive to accommodate all requests, but services are subject to availability and confirmation.
Client Responsibilities
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Ensure safe access, electricity, and running water at the service location (if applicable).
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Remove fragile or valuable items, and secure pets and children to avoid accidents or delays.
Payment Terms
Payment is due [choose: at booking / upon service completion].
We accept [list accepted methods: e.g., credit card, PayPal, cash].
Prices are subject to change; quotes are valid for [X] days.
Cancelations & Rescheduling
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Notify us at least 48 hours in advance for cancellations or rescheduling to avoid fees.
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Late cancellations may incur a fee of up to 50% of the scheduled service cost, depending on circumstances.
Satisfaction Garantee
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If you’re unhappy with the service, notify us within [X] hours/days of the cleaning, and we’ll arrange a follow-up visit.
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No refunds are offered, but we’ll work to make it right.
Liability & Insurance
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We are not liable for pre-existing damage or unsecured fragile items.
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Limitations apply to high-value or delicate items—please handle these personally.
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We maintain insurance covering our staff and services.
Independent Contractors
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We operate as an independent contractor, not employees of the Client—this includes regarding tax, benefits, and insurance responsibilities.
Confidentiality
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Any private information shared with us (e.g., alarm codes or personal schedules) will remain confidential and will only be used to fulfill services.
Changes to Terms
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We reserve the right to update these Terms & Conditions. Changes will be posted on the website with the updated effective date.
Governing Law & Dispute Resolution
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These terms are governed by the laws of [Connecticut].
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Disputes may be resolved through mediation or arbitration prior to legal action.
Entire Agreement
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These Terms & Conditions, along with any booking confirmation or agreement, constitute the entire agreement between you and the Company.
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Any prior communications or understandings (spoken or written) are superseded by this document.